Privacy Policy

Effective date: 28 August 2025

Website: www.startupro.in (“Site”)
Entity: Startupro (“Company”, “we”, “us”, “our”)
Registered address: 91 SpringBoard, Sector 18, Gurugram, Haryana, India

Contact email: Info.startupro@gmail.com| Phone: +91 90501 25191, +91 90509 01932
Grievance officer (India): Name Kapil Goyal | Address 91 SpringBoard, Sector 18, Gurugram, Haryana, India

This page describes the Privacy Policy, Cookie Policy, Terms of Service, and related legal disclosures that govern access to and use of the Site and services, including marketing services, HR staffing (gig and full-time), consulting, digital products, and communications operated by Startupro in India.

Definitions

“Services” means offline (BTL) and online marketing, HR staffing (gig workers and full-time), consulting, and any ancillary offerings provided by Startupro.
“User” means any visitor, customer, candidate, contractor, or representative who accesses the Site or engages the Services.
“Personal Data” means information that identifies or can reasonably identify an individual, including sensitive personal data as defined under Indian IT Rules, 2011.

What data is collected

Identity data: name, company, designation, and government identifiers shared for compliance where applicable.
Contact data: email, phone, address, social handles, and communication preferences.
Business data: project requirements, invoices, tax details (including GSTIN), and contractual records.
Candidate data: resumes, qualifications, work history, references, background information provided for staffing.
Technical data: device information, IP address, browser type, cookies, analytics, and usage logs.
Marketing data: preferences, interactions with campaigns, forms, ads, and newsletters.
Sensitive personal data (only where required and lawful): financial information, health data for fitness-to-work, and biometric data if mandated by role or law, handled per IT Rules, 2011.

How and why data is used

To provide and improve Services, fulfill contracts, and manage client and candidate relationships.
To recruit, screen, verify, and onboard gig and full-time personnel for client assignments.
To operate marketing campaigns, analytics, personalization, and communications with opt-out options.
To issue proposals, SOWs, invoices, receipts, and comply with tax requirements including GST.
To ensure security, prevent fraud, and enforce legal rights and agreements.

Legal bases and consent (India-focused)

Processing is undertaken based on consent, contractual necessity, compliance with legal obligations under the Information Technology Act, 2000 and the 2011 Rules, and legitimate interests proportionate to the purpose stated herein.
Consent may be withdrawn at any time without affecting prior lawful processing by contacting the details listed above.

Data sharing and disclosures

With clients for whom candidates or gig workers are being evaluated or engaged, limited to relevant data.
With service providers (e.g., hosting, analytics, payment, background checks) under confidentiality and data protection commitments.
With authorities or advisors to comply with law, enforce agreements, or protect rights, safety, and security.
In business transfers such as mergers or acquisitions, subject to continuity of protections.

International transfers

Where cross-border processing occurs via vendors or cloud services, appropriate safeguards are used consistent with published best practices and contractual protections.

Data retention

Data is retained only as long as necessary for stated purposes, contracts, legal obligations, tax compliance, or dispute resolution, after which data is securely deleted or anonymized.

Security

Reasonable technical and organizational measures, including encryption in transit, access controls, and vendor due diligence, are implemented to protect Personal Data, aligned with IT Act and 2011 Rules expectations.

Children’s data

Services are intended for individuals 18+ and are not directed to children; any inadvertent collection will be deleted upon notice.

User rights

Subject to applicable law, Users may request access, correction, updating, deletion, and withdrawal of consent for their Personal Data via the contact details provided.

Cookie policy

Cookies, web beacons, pixels, and similar technologies are used to operate the Site, provide essential functionality, analyze usage, and improve marketing effectiveness.
Types include essential cookies, analytics cookies, and advertising cookies; durations may be session-based or persistent depending on function.
Browser settings or consent tools may be used to manage or reject cookies; disabling some cookies may impact certain features.

Terms of service

Acceptance

Accessing the Site or engaging the Services constitutes acceptance of these Terms and related policies incorporated by reference.

Services and deliverables

Marketing: planning, execution, and reporting for BTL and digital campaigns as per agreed SOWs.
HR staffing: sourcing, screening, deployment of gig workers and recruitment of full-time employees as per defined role descriptions and client requirements.
Consulting: strategic, operational, and marketing advisory rendered on an hourly, retainer, or project basis.

Client obligations

Clients shall provide accurate briefs, timely feedback, required access, lawful instructions, and ensure facilities and safety for deployed personnel where applicable.

Fees, taxes, and invoicing

All fees are as specified in quotations, SOWs, or invoices and are exclusive of taxes; GST is charged as applicable under Indian law and must be remitted per the invoice.
Invoices are payable within the agreed payment terms; late payments may attract interest or suspension of Services as permitted by contract and law.

Staffing-specific terms

Engagement model: gig workers remain engaged per assignment terms; full-time placements may be on client payroll or Company-managed payroll per agreement.
Background checks: may be conducted as permitted by law and role sensitivity with candidate consent.
Replacement policy: where offered, is subject to conditions in the SOW such as role scope stability and timely payment.
Non-circumvention: direct hiring or engagement of presented candidates outside agreed terms may trigger fees as specified.

Intellectual property

Unless otherwise agreed, pre-existing IP remains with the original owner; project deliverables are licensed or assigned per SOW upon full payment.

Confidentiality

Each party shall protect confidential information received in connection with the Services and use it solely for the stated purposes, subject to customary exceptions.

Warranties and disclaimers

Services are provided with reasonable skill and care; no guarantee of specific business outcomes (e.g., sales, rankings, placements) is made unless expressly stated in writing.

Limitation of liability

To the maximum extent permitted by law, indirect, incidental, special, consequential, or punitive damages are disclaimed, and aggregate liability is limited to fees paid for the impacted Services within a defined look-back period.

Indemnity

Parties shall indemnify each other for losses arising from breaches of law, IP infringement, or willful misconduct attributable to the indemnifying party, as set out in the agreement.

Termination

Either party may terminate for convenience or cause as per SOW terms; accrued obligations, confidentiality, IP, and payment provisions survive termination.

Governing law and jurisdiction

These Terms are governed by Indian law, and courts of Gurugram, Haryana shall have exclusive jurisdiction, unless otherwise agreed in writing.

Refund and cancellation

Given the nature of professional services, fees for time-and-materials or completed milestones are non-refundable, with any exceptions expressly stated in the SOW.
Prepaid retainers may be refundable pro-rata only for unrendered services where explicitly agreed, net of reasonable costs incurred.

Communications and marketing

Transactional messages and essential notices may be sent to fulfill Services; marketing communications are sent based on consent or legitimate interest with clear opt-out mechanisms.

Third-party links and services

The Site may link to third-party websites or use third-party tools; those are governed by their own policies and terms, and Startupro is not responsible for their practices.

Changes to this page

This page may be updated to reflect changes in practices, laws, or Services, and the updated effective date will be posted; continued use after changes indicates acceptance.

How to contact

For privacy requests, legal queries, or complaints, contact the details above; for privacy-specific escalations in India, the Grievance Officer will acknowledge and respond within a reasonable time.